What does the concept of ‘good faith’ in workers' compensation claims primarily refer to?

The concept of ‘good faith’ in workers' compensation claims primarily refers to the fair and honest treatment of injured workers. This principle emphasizes the obligation of employers and insurance carriers to act with integrity and transparency throughout the claims process. It ensures that injured workers receive the support and benefits they are entitled to without unjust denial or delay.

Good faith is crucial in maintaining trust in the workers' compensation system, as it builds a cooperative relationship between the injured worker, employers, and insurers. By adhering to this principle, all parties are encouraged to engage in ethical practices, which ultimately promotes a fair resolution to claims and helps foster a supportive environment for employees who are dealing with work-related injuries.

Other concepts, while important, do not align with the essence of 'good faith' as it specifically relates to treatment and communication with injured workers. Therefore, the focus remains on the need for honest, transparent, and fair interactions in the claims handling process.